If your Venmo account has been temporarily frozen because of a failed transaction from a bank account, then it is possible to unfreeze your Venmo account. When a transaction has been made from a bank account and it has failed due to exceeding the number of ACH transfer limits that is usually permitted on your account or if your bank has insufficient funds, then Venmo freezes the account.
How to unfreeze venmo account?
You can try to pay back the deducted amount via a debit card to have your account reinstated back immediately. You can also pay via your bank account but it can take a few days (about 3 to 5 business days) to process the payments.
Once Venmo receives the fund then it will automatically unfreeze your Venmo account or else you can take another route of doing so. You can simply login to the venmo.com/recover site from your PC. Further, you will have to reply to the email that you received from Venmo about the frozen account. If the Venmo account frozen asking for ID, then you might need to verify your identity by attaching a photo of a valid ID to the email.
It is to be noted; however, that if your Venmo account has been suspended due to User Agreement violations, then it is not possible to unfreeze your Venmo account on your own.
How to reactivate venmo account?
If the Venmo account has been temporarily frozen due to failed transactions, then one way of having it reinstated immediately is to furnish the balance amount via your debit or credit card. Alternatively, you can reply to the mail that you received from Venmo about your frozen account. You can also login to the venmo.com/recover website and login with your credentials to have your issues resolved.
However, if your account freezing has happened due to issues like violation of User Agreement or if some suspicious activity is noticed on your Venmo account, then you won’t be able to unfreeze your account. In this scenario, you can call Venmo to unfreeze account at 855-812-4430. The call centre agents are available on weekdays (Monday to Friday) from 10 am to 6 pm except public holidays. You can also mail them at email@example.com or chat with their agents through the app.
If you pay the transaction amount via a bank account, then it may take 3-5 business days for unfreezing the account. Otherwise, it can be unfreezed immediately by paying through debit or credit cards.
You can unfreeze your account by either mailing them or by calling or chatting with them.
Yes, you can reactivate your Venmo account.
You will receive mail from Venmo about your account being frozen.
The Venmo account freezes either due to failed bank transactions or due to User Agreement violations.